MICROSOFT DYNAMICS CRM

MICROSOFT DYNAMICS CRM
MICROSOFT DYNAMICS CRM OVERVIEW
  • Boost revenues by improving sales efficiency and effectiveness.
  • Increase customer satisfaction while driving down service-related expenses.
  • Improve business relationships by quickly developing and deploying custom industry and line-of-business applications.
  • Lower IT costs and risks by choosing online or on-premises deployment, or the best mix of both.
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WHAT DOES CRM ALLOW YOU TO DO?
  • Understand your customers
  • Win new clients and retain existing ones with a better customer experience
  • Sell more effectively and increase profitability
SALES FORCE AUTOMATION

Microsoft Dynamics CRM allows you to optimize your sales efforts while taking advantage of embedded Microsoft Office capabilities to increase time with customers, shorten sales cycles and increase close rates. 
  • Improved sales planning and management
  • Automated lead and effectively managed opportunities
  • Mobility functionality
  • Simplified workflow process
  • Sales productivity
  • Improved decision-making through greater visibility
CUSTOMER SERVICE

Meet the needs of today's ongoing change in customer expectations with this flexible service solution. The customer service functionality in Microsoft Dynamics CRM informs professionals with guidance that is insightful and actionable. 
  • Customer intelligence
  • The ability to respond to cases quickly and precisely
  • Simplified contract management
  • Access to the right information at the right time
  • Scheduling of resources
  • Processed workflows
MARKETING

Transform every touch point into a marketing opportunity, harness the undiscovered potential within your customer base. With familiar and intelligent marketing capabilities in Microsoft Dynamics CRM, you can market more effectively, improve productivity, and gain actionable insight into your marketing efforts.
  • Effective data management tool
  • Market segmentation
  • Campaign planning
  • Response management
  • Lead tracking
  • Mobility access
  • Automated workflows
  • Business Intelligence

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