Retail ERP - Solutions for Retail Industry

microsoft dynamics AX 2012 R3 box

Microsoft Dynamics AX 2012 R3 is a line of integrated, adaptable business management solutions that enable your people to make important business decisions with greater confidence. The solutions automate and streamline financial, customer relationship, and supply chain processes in a way that can help you drive your retail's business success.

Here are some of the features retailers will benefit from when choosing the Microsoft Dynamics AX Platform:

Multi-channel Management

  • Easily handle cross-channel scenarios such as "buy online/pick up in store" to enhance customer convenience and satisfaction
  • Retail channel integration with online marketplaces and stores creates new opportunities for sales customer interaction and feedback

Centralized Store Management

  • Centralized point-of-sale (POS) terminal management includes: visual and functional profiles, user interface layouts and employee permissions
  • Consistent store/ERP data model and business rules facilitate accurate and timely data
  • Manage staff at the store, regional and global levels with flexible tools

Flexible POS (Point-of-Sale)

  • POS components are natively integrated into Microsoft Dynamics AX 2012 R3 with fault tolerance to capture transactions when store connectivity is lost
  • "Drag and drop" designer allows POS User Interface customization by role to enhance customer service

Powerful Merchandising

  • Optimize for profitability with pricing flexibility: flexible discounts, coupons, group/item/customer discounts, mix and match, and buy one get one scenarios
  • Take advantage of powerful assortment management including creation, scheduling, tracking and category management

Order Management

  • Accept, fulfill and track standard and special orders with a 360-degree business view
  • Manage and apply required tax schemas
  • Perform price and inventory checks and manage inventory reservations


  • Manage inventory transfers and inter-company flows with an end-to-end view of the business
  • Comprehensively manage purchasing, requisition and replenishment processes

Globe Reach and Scalability

  • Scale your solutions as your business grows: add stores and distribution centers locally and internationally
  • Add users and sites with three-tier architecture and integration with other Microsoft products
  • Easily operate across geographies and locations with flexible deployment options and built-in support for 38 countries and 40 languages

Hardware and Payment Compliance

  • Support retail industry standards, including OPOS to maximize POS hardware and peripheral choice
  • Manage PCI data security standards compliance and ongoing support

Investment Optimization

  • Realize productivity and data integrity gains through interoperability with Microsoft Office and other Microsoft products
  • 2010 integrated development environment to efficiently build business process enhancements and manage end-to-end processes

Learn More About Microsoft Dynamics AX 2012 R3



Microsoft Dynamics 365 helps migrate digital advancements, in order to keep up with the needs and demands of customers, while capturing potential business opportunities. Harness the power of the cloud to qualify leads, prepare quotes and manage pipelines.

Sales Processes

  • Quote
  • Order
  • Payment
  • Sales 
  • Procurement
  • Delivery

Sales Pricing

  • Trade Agreements
  • Retail Pricing
  • Maintenance

Learn More About Microsoft Dynamics 365


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